Return Policy

If you purchased your boots at a retail location, please return the product to the retailer from where it was originally purchased.

Unworn footwear purchased at can be returned for full credit within 30 days from the date of purchase. Returns will not be accepted after the 30 day period.

  1. Please call our customer service team at 1-800-263-5903 to receive a pre-paid return label.
  2. Click here to print our online return form
  3. Enclose the returns form with your shipment
  4. Include your customer number and original order number
  5. Indicate your reason for the return
  6. Include your original receipt or packing slip
  7. Ship the item prepaid via a carrier of your choice to:
  8. Kodiak Ecom Returns c/o VF
    15 Hereford Street
    Unit #1
    Brampton, ON L6Y 0J7

    The product must be returned in the original packaging and the packaging must be intact and able to be returned to stock in order to receive credit.

    Did you order the wrong colour or size? For faster service, please place your reorder online and return your unwanted product for a refund.

    Please allow 15 days for returns processing to be completed - credit will be issued at that time. Credits are applied to the original payment method upon receipt and verification of your return.

    If you have received a damaged or defective item, call Customer Service at 1-800-263-5903 immediately so that we may assist you with the return of your item.

    Keep your tracking number in the unlikely event that your package is lost in transit. Kodiak is not responsible for any returned packages until received at our facility.